February 4, 2009 – London Drugs DC Tour

One of Canada’s largest retail chains, London Drugs was founded in 1945 as a small drugstore in Vancouver, British Columbia by Sam Bass. Today, London Drugs has stores in more than 35 major markets throughout British Columbia, Alberta, Saskatchewan, and Manitoba. The pharmacy is still the heart of our business, but today they also offer a full service computer department, cosmetics ranging from lip gloss to high-end face creams, furniture, cameras, high quality photo finishing, cordless phones and plasma televisions. More people buy their small appliances in London Drugs than any other place in Western Canada.

About The LD Distribution Centre

  • 373,600 sq.ft. building with 45,400 sq.ft. mezzanine which gives 419,000 sq.ft. of working area including 15,000 sq.ft. of offices and maintenance space.
  • Docks: 16 Shipping, 20 Receiving, 3 Express Receiving/Shipping
  • Service Area – serving all 69 stores in the chain covering BC (45 stores), Alberta (20 stores), Saskatchewan (3 stores) and Manitoba (1 store).
  • Approximately 400 staff
  • Approx 25,000 SKUs on hand at any given time
  • 40,000 pallet locations on site
  • 13,000 pallet locations in Annacis storage facility
  • 17,000 less-than-pallet case storage locations
  • 15,000 split-case pick locations in carousel, flow, and static shelving systems
  • Over 100 million pounds of freight handled in/out annually
  • 40-50 store orders processed daily, between 500 – 1500 order lines per store order
  • All stores receive pharmacy orders daily, 6 days per week
  • RF terminals used through-out the DSC, primarily to manage inventory and move products between locations within the DSC
  • Bar-code/scanner technology throughout to ID/track locations, products and activities
  • Conveyor supported pick systems including pick lines, accumulating conveyors, two sortation conveyors, gravity conveyor, cardboard trash conveyors (4.92 km of conveyor)
  • Vocollect voice picking system
  • LightningPick pick-to-light picking system
  • Remstar/Nova carousel pick system
  • 20 narrow aisle reach trucks, 15 counterbalance list trucks, 4 man-up OPRs, 40+ rider pallet jacks, single and double pallet capacity
  • Back-up power supplied by two 750 KW generators